Temos regional offices

Joyce Cheng

Cheng Nan (Joyce), completed her Master's degree at HTW Chur University of Applied Sciences in Switzerland. She has over 12 years of working experience in the medical marketing & health tourism industry, including organizing overseas health travels, and marketing for wellness resorts and clinics. She is willing to introduce Temos to the Chinese market and build close connections for the Chinese health & medical industry.

Jim Jin

Jin Zhiheng (Jim) has 14 years of working experience in marketing and the medical & health tourism industry, he is also a member of the Chinese Society for Cell Biology. After years of passionate work, he has successfully connected many Chinese patients and medical partners with quality medical resources both at home and abroad. Now he is willing to bring the Temos system into China and can let more patients have the best service and treatment.

Dr. Asaad Mishail Riad

Dr. Asaad Mishail Riad is a highly experienced cross-border executive, with 23 years of experience in healthcare and medicine across the Middle East, and European countries with a specific focus on Egypt.

Asaad has a keen eye for detail and is a seasoned and experienced international healthcare veteran who understands the business and medical side of the travel and medical assistance industry.

As a General Manager of Egypt-in-Touch, Asaad is responsible for maintaining the highest standard of service provision and customer care through the implementation of the company's business plan and strategy, whilst ensuring total compliance, across the board, and within national and international guidelines as well as defining quality procedures and protocols in conjunction with a network of providers and human resources as a vital part of this role at Egypt-in-Touch.

During his business career Asaad hold many positions at Egypt-in-Touch assistance including network manager, medical director, and International Business Executive.
Professional, Academy for Healthcare Management PAHM® America’s Health Insurance Plan
Managed Healthcare Professional, MHP – America’s Health Insurance Plan AHIP
Internal Auditor, ISO 9001:2015
He is a board member of the international Islamic world health tourism council MEDTIS
Certified Hospitality Department Trainer(CHDT). The Educational Institute of the American Hotel and Lodging Association
Asaad has also held positions as a consultant radiologist at Zagazig University Hospitals in the past decade and as a senior advisory committee member at AssistNet - UK.

Temos Hellas Ltd.
Angeliki Katsapi
Founder and CEO

Angeliki Katsapi is the Director of TEMOS HELLAS Ltd, representing Temos International in the markets of Cyprus and Greece, since 2010. Moreover, she is the Managing Director of SWISS APPROVAL TECHNISCHE BEWERTUNG S.A. (Inspection and Certification Body), a member of the global organization, SWISS APPROVAL INTERNATIONAL. She is a founding and executive member of the Greek Medical Tourism Council, ELITOUR (of the first cluster in Greece for tourism Health) and she has been working in Healthcare Quality Management Systems Certification and Quality Assurance services in Medical Tourism having 7 years of experience as a Temos Lead Assessor in medical services in countries such as Turkey, Brazil, Hungary, Albania, Iran, China, Philippines, Cyprus, and Greece.

Ms. Katsapi has graduated from the Nursing Department of Athens University. She holds MSc in Health Informatics and Healthcare Management and is an IRCA certified Lead Auditor and IRCA Tutor for ISO 9001:2015, and BS EN 15224 for Healthcare Quality Management Systems.

In the past, she has been holding executive positions in the Greek healthcare sector such as:

• the position of Business Planning and Development Director of Health Units S.A. (a Greek state-owned enterprise), Total Quality Director of the Olympic Village Polyclinic in the period 2005-2012
• several senior management positions as a member of various ‘E-health’ projects’ workgroups and review committees on behalf of the Greek Healthcare Ministry and Information Society S.A.
  

Rajesh Mehta

Rajesh Mehta is the Director of Uniworld Healthcare Pvt. Ltd in India.

He holds a Master's Degree in International Business and has held senior positions in Top Corporates in India before starting his Healthcare Venture.

Rajesh Mehta has extensive knowledge of Healthcare, Medical Tourism, Diagnostics, Functional Medicine and works with Hospitals in India and Thailand.

His Company currently manages Asia Operations of Renowned Companies in Diagnostics, Remote Monitoring.

He has a passion for Healthcare Industry and is working towards a sustained, purposeful change to improve the efficiency, equity, and effectiveness of the health sector in India.

Dr. Ali Anbori

Dr. Ali Anbori is the founder and CEO of International Consultants (IC), a consultancy firm based in Baghdad. IC represents a blend of traditions with modernity to serve the community and contribute to the development of government, private, and civil Institutions through various activities and services in health, education, economic, social, and cultural sectors.

Dr. Ali Anbori is a medical graduate with Ph.D. in Health Services Management. He is a multi-discipline professional worked in different local and international organizations like UNICEF, UNDP, UNFPA, GTZ, British Council, and the World Bank. He has vast experience in the health and education sectors as well as Child Protection, M&E, and R&D among other things. He worked as Health Consultant for the Iraqi parliament from 2007 to 2010 and lecturer at Alkindi Medical College with the main focus on quality in healthcare services and customer satisfaction and loyalty.

Mahshid Moeini

Mahshid Moeini is the founder and CEO of Sarir Salamat Maham, a consultancy company based in Teheran, Iran which is representing Temos International in the markets of Iran and neighboring countries that helps medical facilities increase the number of foreign patients and get international accreditation.

Mahshid Moeini holds a master's degree in health care management and is well experienced in quality management and hospital accreditation. The further professional experience she has gained through positions in different fields of hospital management such as patient safety, health care marketing, strategic management, and health tourism.

Dr. Hashem AlFadel

Dr. Hashem AlFadel is a Healthcare Quality Consultant. He got an extensive experience in the USA, Europe, the Middle East, and the Far East working with hospitals, manufacturers, and service providers in Biomedical, quality services, and hospital management. He is one of the founders of two hospitals in Jordan and participated in the planning and commissioning of three hospitals in the Middle East and the Far East.

He worked in leading positions for GE-Healthcare for the Middle East, Project HOPE-USA/China & Egypt, King Faisal Specialist Hospital and Research Center-KSA, AGMEST group in Jorda, and at Memorial Hospital of South Bend, Indiana, USA. He holds a B.S in biomedical engineering, an MBA in healthcare management, and a Ph.D. in healthcare technology management from the Universities of Illinois, Indiana, and Washington. He has published over 50 articles in major international journals and two book chapters and presented them at many conferences.

Currently, he is the Temos regional director for Jordan & KSA and Chairman of Temos Assessors Advisory Board, Quality Advisor for QHA Trent Accreditation, the UK, member of the board and Chairman of Quality Council for Istiklal Hospital, Jordan, and Chairman of the Board for Middle East Institute for Special Education.

In addition, he served as a quality consultant for Ibn Al-Haytham Hospital, King Fahad Medical City, and Prince Sultan Medical City in Riyadh.

Dr. Ahmed Hamad Al-Thumairi 

Dr. Ahmed Hamad Al-Thumairi, Chief Executive Officer of “EMS” holds his Ph.D. in Engineering Management from Brunel University, U.K., and holds a master’s degree in Clinical Engineering from PWI in Massachusetts, the United States, and a bachelor’s degree was from King Saud University in Riyadh.

Dr. Ahmed has more than 25 years of experience in several areas of health care, which was the last position as Executive Director for Operations in King Faisal Specialist Hospital and the research center in Riyadh from 2017-2020, and before that he was the Executive Director of Administration Services from 2014 and the Director of the Department of Medical Devices Engineering from 1999-2014, and he also served as an Executive Director of the materials management sector in 2004.

Dr. Ahmed Al-Thumairi has participated in several committees with some local and international bodies including the chairman of the Scientific Council for Radiology and Medical Technology in the Saudi Commission for Health Specialties from 2020 until now. Participating in accreditation committees in the health care facilities, Member in the Charter of the American College of Clinical Engineering since 1998, and Member of the Advisory Board of the Department of Biomedical Technology at King Saud University. He also provided several consultations for the Ministry of Health.

Dr. Jillian Yeoh

Dr. Jillian Yeoh is a versatile entrepreneur who has founded numerous businesses ranging from cosmeceutical manufacturing to the healthcare sector in the UK, Switzerland, and Malaysia.

She carries more than 20 years of experience in diverse industries such as Hospitality, Health & Wellness, Luxury Fashion, and Financial Institution. Currently, on the Board of Directors in two companies in London and Switzerland, she is now based in Malaysia managing IMM Healthcare Sdn Bhd, a HealthTech solution provider and service operator on Active Aging, Rehabilitation, and Inclusive Wellness. She founded the Country’s First Private Senior Lifestyle Centre – IMM Carehub, which specialized in preventive health, longevity lifestyle, and geriatric rehabilitation.

As the very few qualified professionals in aged care in the country, she also consults projects related to aged care and co-founded a senior daycare center and an active aging gym in Malaysia. She is the proud Awardee for Khazanah’s Impact Innovation Challenge on Enhancing Ageing Services in Malaysia 2021. Her passion has earned her the Best Healthcare Entrepreneur by Asia Healthcare Award in 2021/2022, as well as the Best Senior Rehabilitation Centre 2022 by Natural Health and the only Malaysian-owned company that is selected as a finalist in the Boutique of the Year by Fit Summit 2022 in APAC. She holds a Ph.D. in Aged Care from IUG Switzerland and Community Health Certificate from Harvard University.

Mihajlo Evrosimovski

Mihajlo Evrosimovski is the Director of EVROSIMOVSKI Consulting Ltd, representing Temos International in the markets of North Macedonia and Serbia. Moreover, he is the representative manager of LLOYD’S REGISTER (Certification Body) for both countries. Mr. Evrosimovski has been working intensively for the last twelve years on the implementation of international standards (ISO Group) with many projects related to the certification of healthcare organizations. He is a member of the Council of the Institute for Accreditation of the Republic of Macedonia and the Institute for Standardization of North Macedonia and he is a member of the managerial board of Macedonian Chambers of Commerce.

Oxana Medvedeva

Oxana Medvedeva is vice-president of GHTC (Global Healthcare Travel Council) and the founding president of RHTC (Russian Healthcare Travel Council), is a specialist in financial management and got an MBA from the Russian Presidential Academy of National Economy and Public Administration.

Nowadays she focuses on creating medical tourism cluster in Russia which joins members of different fields viz. medicine, tourism, education, and supporting services to create recognizable and competitive medical tourism services at the international level.

She gained a higher degree at the Moscow State University after Mendeleev D.I., the Moscow State University after M.V. Lomonosov, and the Russian Presidential Academy of National Economy and Public Administration.

She worked at the Moscow State University after M.V. Lomonosov as a university lecturer and was also involved in some scientific work. Since 2007 she worked for foreign medical engineering companies. She received training in Sweden, Germany, and France at factories producing high-tech medical technologies. She also gained a good experience in integrated design and equipping hospitals and dealt with medical technologies devoted herself to the issues of reconstruction with re-equipping of health facilities and project development for medical construction. In 2010 she starts actively cooperating with hospitals, clinics, medical centers, rehabilitation and perinatal centers all over Russia, identifying the need for and the possibilities to adjust the existing fleet of medical equipment, the possibilities to transfer of technologies, acquaintance with medical achievements of foreign clinics, participating in international conferences, training, and master classes.

Being CEO of “International Medical Tourism Company “FEEL-HEAL”, Ltd she actively cooperates with medical tourism sectors of foreign countries providing advisory support to the clinics, the organization of study visits abroad for doctors and medical nurses, participating in international exhibitions and conferences, etc.

She is a member of the Association for Interdisciplinary Medicine, a member of the Union of Russian Rehabilitologists, etc., and takes an active part in public and charity events. Since 2014 she is a member of TurPressKlub- guild tourist journalism Media Union.

Henning Kalwa

Henning Kalwa is a healthcare executive with more than 15 years of experience working closely with international hospitals, clinics, numerous medical professionals and healthcare experts, and of course, patients.

Over the past decade, it’s been his goal to transform the healthcare industry into one that promotes value-based and customer-centric care. His approach has been to employ a marketing mindset that recognizes and responds to the basic human needs of healthcare consumers: to be heard, understood, and attended to on a physical, psychological, and personal level.

Henning applies positive and disruptive thinking to break down industry biases, bureaucracy, and borders. He realizes that the systems that support patient care are complex and error-prone, and most organizations lack a comprehensive method for making them less so. It is his hope that healthcare organizations will utilize Temos to guide their efforts to improve their care's safety, quality, reliability, and effectiveness.

Dr. Miodrag Todorovic

Dr. Miodrag Todorovic is now with 42 years of experience in healthcare, working in Europe, Asia, and Africa.

He has held senior management roles at several organizations and his skills have been utilized to lead and establish new services and hospitals. He is a surgeon and a leader in clinical management. He served as hospital director, director of quality and development, policy officer, and planning officer. In his role as a director for quality, he was responsible for quality program design, development, and implementation to target and move the healthcare facility toward customer-centered care and business viability matching the international standards and expectations. He is a graduate of Belgrade University as an MD, and after the general surgery board certification continued his postgraduate training in Paris in cardiothoracic surgery. The university career in teaching surgery during his early professional achievements was succeeded by international technical aid assignments, working for the government of Seychelles in the Ministry of Health.

In the last twelve years, he was involved in the Mauritian project of building the regional health hub of the Indian Ocean with a great opportunity to line up in his career the hospital project management, commissioning process of the new hospital and transition to operations, with the implementation of international accreditation standards. As Medical Director with a Master Degree of International Health Management acquired at the UN University for Peace, he was running hospital services of the Ministry of Health Seychelles and then the corporate hospital Apollo Bramwell in Mauritius and as CEO of the Panafricare Regional medical network.

Ghazi Darghouth

Ghazi Darghouth is an influential Strategy and Management MBA-level professional with extensive experience driving long-term business success and profit growth through the identification and development of high potential new market opportunities within the education and health sector.

• Launched a profitable training and HR consulting company within the healthcare sector fulfilling a real need in delivering specialized medical education services for Tunisian hospitals and pharmaceutical industries and providing them with the expertise to ameliorate their workforce performance and improve their competitiveness internationally. Developed business model and strategy drawing upon strong expertise in another sector.
• Advised companies in a wide range of issues involving their workforce (developing job descriptions and skills guide, setting up career plans, implementing HR policies and procedures, conducting recruitment process outsourcing missions.
• Implemented the first private medical simulation platform in Tunisia and established a partnership with the French Medical University “Paris Descartes”
• Listed among the 100 business personalities that made things move forward in Tunisia by the magazine “ENTREPRISES” (2015)
• Chosen among the Tunisian business success stories during the event Tunisia 2020 by the magazine “JEUNE AFRIQUE”.
  

Sevda Civelek

Sevda Civelek graduated from Istanbul University Florence Nightingale Faculty of Nursing and completed her MBA at Beykent University. She worked for more than 22 years as a manager in the fields of health insurance, marketing, sales, and healthcare for international insurance companies, cooperating with hospitals, clinics, and dental clinics. Also, she has experience working in hospitals and the medical tourism industry.

Laila AlJassmi

Laila AlJassmi is the former CEO of the Health Policy and Strategy sector at Dubai Health Authority (DHA). She was responsible for the development of the policy and legislation for the health system in the Emirate of Dubai driven by the Dubai Strategic Plan (DSP) 2015. to assure that Dubai develops a world-class health system, high-quality public health, and healthcare service provision.

She has extensive knowledge of the healthcare systems, health reforms, strategic direction, planning, and delivery of healthcare services and lead the Dubai medical tourism initiative which was started in 2012 to place Dubai on the world health tourism map. Laila is a graduate of the College of Allied Health Science and Nursing at Kuwait University and in 2007 secured her master's in Executive Healthcare Administration from Zayed University.

Also, she is a graduate of the Sheikh Mohammed Bin Rashid leadership program in 2003. She has been awarded certificates of appreciation including the Dubai Government Excellence Award (distinguish employee 2009) and the Sheikh Rashid Award for Scientific Outstanding (2008). She was also awarded the Feigenbaum Excellence Leadership Award for Women's leaders in 2011.

Elizabeth Ziemba (Regional Director)

Elizabeth Ziemba is the President and Founder of Medical Tourism Training. Elizabeth Ziemba delivers training and consulting services to provide clients with innovative, practice evidence-based solutions for business and economic growth. Combining years of experience in the medical travel sector with international best business practices, Ms. Ziemba helps clients build strong systems combined with a commitment to advancing customer-oriented services in every link in the Customer Care Continuum™. Elizabeth has worked with governments, medical and dental providers, and facilitators in Europe, the US, Central, and South America, India, and Asia. Elizabeth has worked with a Silicon Valley start-up that launched an online site offering medical services to an international marketplace. This experience gave her unique insights into the demands of building a facilitation business from the ground up including the customer service systems, services for providers, as well as the extensive technology infrastructure required to compete globally. Ms. Ziemba publishes extensively, is a regular speaker at conferences, and is co-host of The Medical Travel Show.