Workshop 1 Sustainability in healthcare settings Are you prepared for United Nations resolution 70/1. "Transforming our world: the 2030 Agenda for Sustainable Development"? Workshop 2 Calling oneself a facilitator is not enough… How to assure security, effectiveness and continuum of care for the traveling patient from decision making to the follow-up process?
Role of the patient, the facilitator and the international patient department
Tools for a standardized, transparent and effective patient handling
Workshop 3 Paradigm change from "which coats with god syndromes" to "Dr. Google"? How to achieve high patient satisfaction and best possible patient experience? Role of marketing, quality management, education and training
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