Program

Monday, December 04, 2017

09:00 - 10:30

Session 1

Welcome
Conference President

Session
Keynote
Temos network news 2017
Round table "experience with the Temos certification program"

10:30 - 11:00

Coffee break and exhibition

11:00 - 12:30

Session 2

Getting there and away: challenges in patient transportation

12:30 - 14:00

Lunch break and exhibition

14:00 - 16:00

Workshops

Workshop 1
Sustainability in healthcare settings
Are you prepared for United Nations resolution 70/1. "Transforming our world: the 2030 Agenda for Sustainable Development"?

Workshop 3
Paradigm change from "which coats with god syndromes" to "Dr. Google"?
⁢How to achieve high patient satisfaction and best possible patient experience?
Role of marketing, quality management, education and training⁢

15:00 - 15:15

Coffee break and exhibition

16:00 - 17:30

Guided tours

German best practice
Guided tours to selected hospitals and clinics

18:30

Departure to Conference Dinner

Diplomatic Council award ceremony for Temos certified facilities
"DC Preferred Partner Hospital/Clinic"
Thi Thai Hang Nguyen, General Secretary, Diplomatic Council

Tuesday, December 05, 2017

09:00 - 10:30

Session 5

Blessing or curse? digitalisation in international patient management

10:30 - 11:00

Coffee break and exhibition

11:00 - 12:30

Session 6

Best practice in medical tourism and international patient management

12:30 - 13:30

Lunch break and exhibition

13:30 - 15:00

Session 7

Medical tourism: the insurers' perspective

15:00 - 15:15

Closing comments

15:15 - 17:00

Coffee break and exhibition

Networking and B2B meetings

17:00

Closure of Conference

19:00

Optional evening program

Social program

Sunday, december 03, 2017

19:00

Welcome Reception

Monday, december 04, 2017

19:00

Conference Dinner

tuesday, december 05, 2017

19:00      

Optional evening program

e.g. Christmas market