quality in international eye care

The aim of this certification program is to validate and optimize the facility's medical and non-clinical services for medical tourists including the complete patients' care cycle before travelling abroad, at the clinic and for the post-treatment and post-discharge procedures including the follow-up.

The quality program focuses on general international state of the art treatment, medical care, and management of patients receiving ophthalmological therapeutic and diagnostic services, but has also implemented the requirements and needs of international patients travelling for cross-border eye treatment.

Based on the established Quality Management System the needed and missing services for international patients, but also for insurances are investigated, defined and implemented.
The Temos Quality Criteria are provided to the organization. A self-evaluation questionnaire has to be filled in.

The Temos team supports and accompanies the preparation phase until the on-site visit of the Temos assessors. Assessment is done by inspection on-site on the basis of professional judgment and clearly defined and standardized criteria.

The Temos Quality Criteria are provided to the organization. A self-evaluation questionnaire has to be filled in. The Temos team supports and accompanies the preparation phase until the on-site visit of the Temos assessors. Assessment is done by inspection on-site on the basis of professional judgment and clearly defined and standardized criteria. Further potential for improvement is discussed with the involved staff and management on-site. In a detailed report all recommendations and demands are summarized.

National legislation, laws, different cultures and quality approaches are taken into account for the overall assessment.

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