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Temos Conference: Best practice in air ambulance transportation for critically ill patients

Temos Conference: Best practice in air ambulance transportation for critically ill patients

Temos Conference: Best practice in air ambulance transportation for critically ill patients

Globalization, digitalization, demographics and changing travel patterns create an increased demand for international air ambulance transport and likewise pose new challenges to air ambulance companies. Whilst most international patients will travel on a commercial plane or use ground transport, there is a growing demand for international patients to use aeromedical transport. The reasons may be medical, but also comfort and timelines. Safety, quality, promptness and economic aspects are essential.

As this is a relatively small sector, very few international hospitals and facilitators are well set up for procuring aeromedical services. There are lots of “do’s” and “don’ts” to achieve the best solution for the patient.
A professional aeromedical transport will clearly add value to the service for international patients.

Goals:
• Learn essentials about aeromedical transport
• Understand the needs of various target groups
• Understand the challenges for patients and air ambulance companies
• Add value to own service spectrum
• Get to know straight about procurement of aeromedical services

Our speaker from Germany: Eva Kluge, Director of Sales and Business Development, Air Alliance Express AG & Co. KG, Burbach, Germany

Eva Kluge is Director of Sales and Business Development at Air Alliance Medflight, an international air ambulance company with 14 own aircraft, based in Germany with branches in Austria and the UK, specialized in the worldwide transport of critically ill patients.

Eva is an expert in aeromedical repatriation, medical supplier management, and health insurance. She started her career 20 years ago with international medical assistance and healthcare services, working in various roles for Europ Assistance and the Munich Re/ERGO Group. Some of her responsibilities included Head of International Medical Procurement and Key Account Manager for global health insurers. Since 2013, she has been working in the air ambulance industry. She holds a degree in Healthcare and Social Management and speaks fluently five languages, among them Arabic.

Eva’s wealth of experience and her excellent background in both, procurement and supply, will provide valuable insights with regard to patient safety, quality and economic aspects of the supply chain.
For further information about the Temos Conference program please see here.

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